Below FAQ are some common concerns of our clients before purchasing our services, if you have other questions, please just send it to
The Glamphics Blueprint operates Monday-Friday from 10 AM-9 PM CST. The Glamphics Blueprint is CLOSED on weekends and all holidays.​
Only communication is through email. It helps to keep a paper trail of all dialogue between the client and the designer to prevent any discrepancies. We try to respond to everyone as promptly as we can. Please allow 24-48 hours for a response to your inquiry. Email:
Logo designs will always be sent in JPG, PNG, PDF, SVG, and AI formats. Brand identities include black and white PNG versions. EPS files can be sent upon request, you (the client) have 14 days after the project is finalized to request files, after those days, the client will be subjected to a $50 for each additional file type. Other projects such as flyers, business cards, website graphics, etc. are sent in JPG or PNG format. Don't hesitate to get in touch with The Glamphics Blueprint if PDF files are needed.
No worries! We guarantee satisfaction here, we provide unlimited revisions, within reason. Unfortunately once I’ve started on your project, there are no refunds under any circumstances. Please read over my terms and conditions before proceeding with your purchase.
Turnaround times vary based on the project and client. Below are typical turnarounds. However, your turnaround can be shorter or longer depending on the complexity and size of the project, and our communication. Clients are informed of what to expect based on all information provided to the designer from the client. Logo Design + Brand Essential Services - up to 14 business days (business days do not include weekends) Website Design - up to 4 weeks Brand Packages + Retainers - May Vary
Will we come up with designs/sketch on your project before you hire us for it? Unfortunately Not. We don’t design for free. You are welcome to take a look at our portfolio, to make sure our style and capabilities are right for your project!
We usually can accommodate your rush job depending on how full our production schedule is however, a rush fee of $100 will be added.
After project is finalized, We will not make any changes on a design that was final. You can always purchase another design if you want a new look.
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